Privacy Policy

I am committed to protecting and respecting your privacy. This policy explains when and why I collect personal information about people who visit our website, how I use it, the conditions under which I may disclose it to others and how I keep it secure. I may change this policy from time to time so please check this page regularly to ensure that you’re happy with any changes. 

By using my website and services, you’re agreeing to be bound by this policy.  If you have any questions about this policy please contact me. 

What I do with the information I collect

I use the personal information collected for the following purposes:

  • Internal record keeping.
  • Improvement of products and services.
  • Promotional communication and any information, including information from third parties I may think you would find interesting.
  • To contact you for market research purposes.
  • Improvement and customisation of my website.

The choice of how much of information is provided is always in your control however, certain information may be necessary/required in order for me to provide assistance or a service. I will not sell, distribute or lease your personal information to third parties unless I have your permission to do so or are required to in law.

From time to time I may use your personal information to send you promotional information about my services and third parties which I think you may find useful. 

How cookies Are Used

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

This website uses third party cookies from Google to track visitors for my own management and reporting purposes and to display map information. This information is anonymous and cannot be linked to one individual. This helps me analyse data about webpage traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help me provide you with a better website by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

Most browsers allow you to control whether or not cookies can be saved to your computer. This website provides useful information about how to change your browser’s settings should you wish to block or delete cookies. I do not use any other type of cookie on this website.

What I don’t do:

  • Remember or store any personally identifiable information.
  • Send information to other websites.
  • Record your visit so advertising on other websites is more relevant to you.


My site is hosted on a PCI compliant and secure server and all interactions with the website are through secure encrypted connections.  Operation of the Red Balloon Illustrations site is completely secure and is solely within my control.  I endeavour to take all reasonable steps to protect your personal information however, I cannot guarantee the security of any data that you disclose online and I will not be responsible for any breach of security unless this is due to my negligence or wilful default.

Protecting the personal information you provide me is of utmost importance and this is why I will not sell your personal details to third parties or supply them in any way without your permission to do so.

Changing or removing the information I hold

    If you believe that any information of yours in my possession is incorrect or incomplete, please email me and I will correct/update the information for you. In addition, if you wish to remove the information I have on file then please email me and I will take the necessary steps to remove your information from my systems.